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Why is Your Phone System Important for Business?

Mobile phones have evolved tremendously in recent years and now have many powerful features never seen in previous phone systems. Many businesses rely on mobile phones as vital tools in business operations, and some have ditched their phone lines completely in favor of mobile devices. But is this the best decision? Have business phone systems become irrelevant or even obsolete?

The Importance of Business Phone Systems

The value of modern communication systems is incontestable. But this doesn’t mean that traditional business phone systems are no longer needed. Let’s look at some of their main uses for modern businesses.

Integration of Several Phone Functions

Business phone systems remain in place because they allow multiple phone functions to integrate into one efficient hub, making them easy to manage.

Conventional features like call forwarding, call screening, and call logs are staples of all business phone systems. In addition, we can seamlessly integrate them with some of the most popular online tools, like Google Apps, Microsoft Outlook, or your helpdesk application.

Cost Efficiency

Compared with conventional phone systems and their high maintenance costs, modern business phone systems are very cost-effective. From installation to operation, maintenance to updates, modern phone systems are incredibly affordable.

Scalability

Another plus for modern phone systems is that they are completely scalable. You don’t have to worry much about how many phones you need or which features to install. Modern business phone systems expand as your business grows. If you need to cut back, it is easy to eliminate the units and features that are no longer useful for your business. This way, you don’t get stuck paying for services you don’t need.

Potential Problems with Having No Proper Phone System

Despite the many advantages that modern business phone systems offer, some traditionalists still think they are an extravagance. They stuck with their old phone systems, believing that they were still serving them well in the modern business age. Unfortunately, this loyalty might lead to several problems for your business and your employees.

Lack of Privacy for Employees

Without a proper business phone system, it’s hard to keep business and personal communications separate. Using your mobile phone number for business calls might sound practical, but it won’t be long before this practice takes a toll on your private life. Business associates will reach you even while you’re away from the office or vacationing with your family.

Lack of Security for Business Data

On the flip side, losing or misusing mobile phones is bad for business. If you lose your mobile phone used for business calls, critical business data might be at risk. With a proper business phone system installed, we can easily separate business and personal calls with simple automation and forwarding settings. And it can store business data as needed.

Limited Access for Clients and Business Partners

If you do not have a modern business phone system in place, your clients will only be able to call you during your business hours. If your business closes at 5 pm, your customers will have to wait until the morning to call you back.

While some clients might wait for someone to answer, others will move on to the next open shop and do their business there. The lack of a business phone system can cost you many potential customers.

The Solution

These are a few ways it will limit your business if you do not have a proper business phone system installed. Fortunately, the solution is simple. All you need to do is get in touch with us and ask about a custom phone solution that fits the specific needs of your business.

Each business is unique, so there are no one-size-fits-all business phone systems. As your IT provider, we will assess your needs and provide you with the exact phone system that you need.

To learn more about the benefits of a proper business phone system, you can check out our on-demand webinar where we talk about how managed services providers can help you with your business communication system requirements. And, as always, please let us know if you have any questions.

operating environment

Why Is the Operating Environment So Important?

People today are well-versed with technology compared to a decade or so ago. But are you sure that the technical skills of your employees are enough to maintain an efficient and productive business structure for your company? Do you think you can stay ahead of your competitors in the industry using only amateur IT abilities?

Many of us consider hiring an IT provider more of a luxury than a necessity. We believe the technical know-how of our in-house staff is more than sufficient to ensure the smooth operations of our business. Unfortunately, the arguments against hiring MSPs might create an assortment of negative implications for your business and employees. How long can your employees manage your technology before something goes wrong?

Potential Problems of Not Having a Proper IT Provider

In the absence of a proper operating environment managed by a professional IT provider. The performance, and ultimately the revenue, of your business will be severely limited. You will miss out on several advantages that can otherwise put you in a very competitive sport in your industry. To find out more, read the following scenarios and see if any of them seem familiar to you.

Lack of Coordination between Multiple Locations

Fast and secure communication guarantees a smooth flow of your business operations, especially if you are running from multiple locations. There has to be an automated system that provides quick and easy access to information in real-time to ensure accuracy in transactions. Even the slightest delay in data transmission or the lapse in coordination can lead to costly damages for your business.

Insufficient Bandwidth to Efficiently Handle All Business Operations

Have your staff may become impatient if the Internet connection is too slow? In some unfortunate situations, the system can crash during busy periods because your bandwidth can’t handle the heavy traffic. When that happens, your employees will be unproductive. And it could cause a decline in your productivity as time goes on.

Falling behind Current Technology Trends

IT is a rapidly changing industry. New tools and products designed to streamline business operations and improve overall performance pop up every day. When you’re deep in the daily grind, you might not be aware of these developments. You might be stuck using the old methods while your industry rivals are enjoying the perks of modern systems.

On the other hand, your IT provider is always up to date on all the most recent developments. They are aware of and have access to all the newest methods and techniques, and they can bring your operating environment updated with these tools.

The Solution

The scenarios we’ve covered are some implications of not having a proper IT provider to handle your business operations. With a team of IT professionals or a Managed Services Provider handling your needs, you won’t need to worry about these issues.

As your MSP, one of the most important things we can do for you is to assess your current operating environment. After checking the state of your network, we can make recommendations and implement the necessary adjustments to improve your day-to-day operations.

For more on how your operations environment affects your business performance, watch our on-demand webinar that demonstrates the various ways a professional MSP can boost your operations and take your business to a whole new level of success.

operating environmet

Save Time by Outsourcing Vendor Management

Vendor management involves many activities related to the suppliers you use to run your business. Everything from selecting vendors to negotiating contracts, to reducing risk and delivering services will impact your business.

Any business that works with suppliers of products or services needs to have good vendor management practices. This job is essential to ensure seamless business operations and to maintain an amicable partnership with the suppliers.

Depending on the type of business you’re in, you might work with vendors from diverse industries and of different sizes. These include IT consultants, security personnel, financial advisers, cleaners, and a lot more. If you self-manage your vendors, you know how much time is involved.

How Vendor Management Helps Your Business

Proper vendor management is not an option, but a necessity for practically all businesses, including small and medium-sized operations. We should give vendor management the priority to fulfill your business objectives. Procedures like reducing expenses, expediting your onboarding process, and ensuring timely delivery of services and goods are just a few examples.

The following are some of the specific business benefits you can enjoy if you have an efficient vendor management system in place.

Selecting the Best Vendors

Each product or service you use will have hundreds of potential providers. Good vendor management practices can make the process easier and faster. It will give you more choices and a better comparison of quality and prices.

Keeping Track of Supplier Performance

As your business grows and you work with more vendors, it will get harder to keep track of the value of each one. An efficient VMS will give you a better view of all the information about your vendors, from the initial contracts to pending deliveries of purchased goods. With this kind of integration, you can monitor your vendors better and judge how much they contribute to your business.

Improve Relations with Suppliers

Proper vendor management takes into consideration what is best for everyone involved. It’s not just about getting the best services at the lowest possible prices. It also provides security to the vendor, which protects both their business and yours. With both of you benefiting, you will enjoy a lasting business partnership.

Get Better Rates

It’s hard to find the best deals if you randomly look for suppliers. But with a vendor management system in place, you can easily compare rates and quality, enabling you to get the best value for money.

Minimize Supply Chain Disruption

The moment any part of your supply chain comes to a halt, everything else is affected, all the way to the customers. There are many reasons why this could happen, and some are unavoidable, but with the help of a reliable VMS, the risks will be minimal to nonexistent.

In-House Vendor Management vs. Hiring a VMS Provider

Now that the importance of vendor management is clear, the only question that remains is how to implement it for your business. One option is to create your own vendor management process, and the other is to hire a VMS provider.

Pros and Cons

Creating and running your own VMS is possible, and there are a few companies that will help you do this. You would have to create specific strategies that would include identifying business goals, monitoring KPIs, choosing the right vendors, and consistently monitoring their performance, among others.

As you can see, it can be a tedious and skill-dependent endeavor. There are some VMS programs that you can download for free that can help. You also don’t need to spend much if your in-house staff handles the process. However, unless you only work with a couple of vendors, doing your own VMS might prove too taxing in the long run. Especially if you are not up to speed in this area of business.

Looking into Hiring a Professional VMS Provider

By hiring a VMS provider, you will gain access to the most advanced vendor management tools and experience the most efficient processes. Think of the time you’ll save!

You can cut business expenses by a considerable amount, enhance communication with your suppliers, boost profits, and increase customer satisfaction, among many other benefits. Best of all, your VMS provider will take care of all this for you. Most importantly, so you don’t need to take your staff away from their primary responsibilities.

The one drawback of hiring a VMS provider is that you will have to pay a monthly fee for the services. However, it won’t take long to figure out that the returns will be greater, and the expense is worthwhile.

We can help!

Our upcoming webinar is perfect if you want to learn more about vendor management. Or more importantly if you want to upgrade your current VMS. Just click here to sign up. Listen to business experts share their knowledge on the subject and get the chance to ask questions afterward. We’ll see you there and if you would like to speak to us directly, give us a call!

Vendor Management
Latest Technology

Is Your Business Lacking the Latest Technology?

Do you have time to keep up with the latest technology? Your business potential is limited by the kind of IT infrastructure you use, and the technology hardware programs that you have installed. No matter how big your company is, it will be hard to grow if you are still using the same tools that you used a decade ago.

Businesses Can Gain by Staying on Top of Technology

It’s a given that multinational corporations need sophisticated technology hardware and programs to maintain their massive global operations. For small and medium business enterprises today, it’s not much different. Even if you are just starting out or operating a relatively small local operation, there is a lot you can gain by using technologically advanced tools and equipment run your business.

Better Performance

When new hardware comes out, you can be sure that it will be faster, more powerful, and ultimately more efficient than its predecessor. By keeping up with the updates, your business will maintain a superior level of performance.

Less Downtime

While the installation of new hardware will cause some delay, once it is complete, everything will run well. Computer equipment will crash more frequently as they get older, but this will not be a problem if your hardware is always up to date.

Improved Security

The risk of cyber-attacks is becoming more pronounced as technology advances. Leaving hardware manufacturers do their best to keep up by providing much needed protection. With added features and advanced security systems, new equipment will keep you safer. Especially if you haven’t been running updates or installing patches.

Let’s take a look at some Technology Challenges faced by small businesses.

Lack of Expertise

One of the most prevalent issues that business owners must deal with in terms of technology is their lack of expertise. Not everyone is a techie at heart. Even if they want to learn, most CEOs do not have the time to do so as they are fully engrossed in running their business.

Pesky Constant Upgrades

Another challenge is the constant need to upgrade whenever a new version or an updated model comes out. Even if the machines they are currently using are still serving their purposes, many businesses feel pressured to purchase new equipment in order to keep up with the competition and keep their share of the market.

The High Cost of Equipment

Alongside of frequent updates comes the problem of excessive expenses. Since constant spending is not practical for many small businesses, compromises must be made. Usually, this involves sacrificing new technology and staying with the machines that have been with them for years. You can see why these businesses fall behind their updated competitors.

An MSP Can Solve Your Technology Hardware Roadblocks

A reliable MSP will set you up with the latest hardware you need for your business. From smartphones to POS machines to your own dedicated cloud server – whatever you need, your provider will be able to install for you. Not only that, but their service agreement might also contain brand-new gear and software. They will automatically update your equipment to new versions when they come aboard.

One good thing about this is that you do not have to shell out thousands of dollars to acquire the newest hardware. Depending on your contract, your use of the provided hardware will already be included. With the fixed monthly dues that you pay your provider will save you a considerable sum in the long run.  While also ensuring that your business always stays on top of technology and ahead of your business rivals. In addition, an MSP will also provide training for your employees. So that they can run the hardware without any problems and be better able to spot cyberattacks.

Need More Info

With the help of an IT managed service provider, you can easily operate your business using state-of-the-art equipment. Without breaking the bank. If you are still on the fence about signing up with an MSP, joining our webinar might help you decide. Just sign up here and we’ll see you at the webinar! If we can be of further assistance please feel free to contact us.

Technology-Business-Consulting

Use Technology Business Consulting Services to Stay Ahead of the Competition

The way you run your business changes daily in our digital world. Most of our operations and transactions take place online. If your business does not have the latest IT solutions, your customers might pass on using you in favor of your more advanced rivals in the industry.

One problem is that many owners of small and medium-sized businesses are not technologically proficient. When faced with IT-related issues, most people will be clueless. Think about it. When you’re ready to take the next step in protecting yourself from hackers, consolidating your network will be a good idea. Hopefully not too often, because these situations can be debilitating for any business.

How Technology Business Consulting Can Help

Some business owners retain an IT professional in their payroll to handle such issues as a safety measure. But on the other hand, more businesses now prefer outsourcing technology business consulting services. Let’s look at some of the reasons why.

Provides a Cost-Effective Solution

Compared to hiring regular tech experts, technology business consulting services from a third-party provider offer a much more viable solution. They still come at an expense, but it is worth it. IT experts have extensive knowledge and experience and can resolve almost any technology-related issue swiftly within your budget.

Update Your Systems with the Latest Technology

Technology business consulting is not just for existing problems. It is also valuable for providing solutions before problems even happen. The complete IT system assessment will help you stay up-to date with all of your tech needs. When you work with an expert, you might be surprised at how much your business improves when you use more advanced technology.

Many parts of your business can now be done automatically, like payroll, inventory, and marketing. A technology business consultant can help you identify which of your processes can be automated. This improvement will allow your employees to spend more time and effort on the core focus of your business rather than on routine tasks.

Keep Your Business on Track

A reliable technology business consultant will not only provide you with the technology solutions you need. But he will also constantly monitor your business performance. Your success reflects their success, so you can be sure that they will do what they can to keep you on the path towards growth and development.

Offers Highly Versatile Technology Skills

The IT skills that a technology business consultant can provide for your company are truly amazing. They may specialize in specific areas, but most have a broad range of knowledge in many systems, functions, and sectors. No matter what kind of technical problem you might be having, call your consultant. They will offer an effective solution shortly.

Choosing the Right Technology Business Consulting Company

There are many excellent IT consultants out there, but you must make sure that you pick the most suitable one for your business needs. Check ratings and feedback from past clients and take a close look at their portfolios before even setting up an appointment. Always read through their website to learn about the services they provide

Most technology business consultants offer a free initial consultation. During the consultation, ask crucial questions that will help you identify if they are the right pick for your business. Describe your business and your goals thoroughly and pay attention to their solutions.

Time to Get Started!

The process of finding the right IT consulting company may take a long time and even become complicated. But the benefits will be worth your efforts. If you want to learn more about how the right technology business consulting firm can benefit your company, sign up for our webinar here. Listen to our top consultants and find out how you can use our services to turn your business into a success!

Technology Business