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Resources: Productivity

AI (Artificial Intelligence): Where It’s Going?

Artificial intelligence for most people today began with some very fantastical notions of computers taking over the world, largely due to the depiction of AI in motion pictures of decades past. Yet many of us have not realized that this innovative technology is already in use. Many are, in fact, already part of many aspects of our day-to-day lives. For small and medium business owners, there are now several AI SMB automated business processes that are used to expedite and ensure the growth and success of the business, which we will discuss further in this article.

A Brief History of AI

It’s not clear when or where the concept of artificial intelligence first began. Research started in 1956 in Dartmouth College, where millions of dollars funded what would turn out to be costly dead ends due to the unforeseen complexities of the project. AI research and development went on a rollercoaster ride after that, with investors alternately getting excited and then losing interest because of the lack of progress. 

It was after the turn of the century that AI began to see real-world usage. Not just in academics, but also in practical applications. New technology has enabled the integration of AI in research, education, as well as industry. Areas such as e-commerce, gaming, automobiles, healthcare, even agriculture.

AI as a Crucial Element in Businesses of Tomorrow

As of today, artificial intelligence has already permeated several of the crucial processes that are part of the regular management of any kind of business in the form of AI SMB automated business processes, procedures, and functions. It has made possible countless forms of advancement in the areas of online selling, inventory, and cybersecurity. All of these are vital to the successful operation of any business. 

Many AI SMB automated business processes are generic and apply to many businesses across different industries. Some examples of these are order processing, purchasing, quality assurance, and billing. Some are more industry-specific, like medical assessment or drug approval for the healthcare industry or trip booking and agent billing for the travel industry. 

Common Automation Processes for Small and Medium Businesses

Let’s look at some simple and useful automation processes that can increase productivity and improve revenue for your small or medium business.

Email Auto-Responder

When a customer reaches out to your business and receives no reply for months, it can be very frustrating and could give them an unpleasant impression of your business. An auto-responder feature with a personal touch prevents this. The automation process can also direct the email to your sales team, letting them take over as soon as possible. 

Marketing Automation

Many Customer Relationship Management or CRM systems include a marketing automation feature that allows you to execute an email campaign to all relevant contacts and turn them into actionable sales leads for your business. 

Scheduling Software 

This type of business automation eliminates a lot of wasted time when booking appointments. The system will automatically schedule your meetings and let everyone involved know by updating the calendar.

Chat Bots

A chatbot is a perfect tool for providing your clients with answers when customers have questions for you. Setting up a chatbot might require some time and effort. But once completed, AI will take over, and the process will be fully automated.

Keep up with the Latest AI Features with MSP Services

We are continuing to move towards a future where AI SM automated business processes are a part of daily life. Incorporate the latest Artificial Intelligence features that will help you grow your business. Contact us now and upgrade your system before the New Year begins!

hybrid workforce

A Second Look at your Hybrid Workforce

In the last two years, companies worldwide have transitioned from a traditional office setup towards a hybrid workforce model as a part of a solution to the pandemic situation. While many employees are going back to the office, physical capacity in the workplace is still limited, and many companies need to make adjustments to accommodate everyone. Many businesses are finding that using a hybrid workforce is a solid long-term solution.

Connecting Everyone through Teams

In a hybrid workforce environment, employees get divided into teams where some complete work at the office while others do their job from remote locations, usually from their homes. It lets work get completed while allowing social distancing. 

The challenge for management is unifying their team and getting them to work as a unit, despite having employees working in separate physical locations. This setup is where a hybrid solution comes in. A working system comes with tools like stable network infrastructure and reliable and organized features that boost productivity. And, at the same time, the tools allow employees to coordinate seamlessly with other team members in the company for a consistent and coherent workflow. 

Benefits of the Hybrid Workforce System

The main objective of a hybrid system is to create balanced work productivity and to maintain consistent team effort regardless of the location of the workers. Besides the obvious benefit of allowing companies to continue operating in the face of the pandemic, a hybrid workforce also provides multiple benefits to both the employer and the employees. In fact, because of these benefits, many employers have decided to utilize the hybrid system as part of their permanent work setup.

Reduced Physical and Emotional Anxiety 

While it has been going on for almost two years, the pandemic is still far from over. Many people are still hesitant to take public transport. Also, risk exposure in a public WIFI work environment for several hours at a time. With a hybrid system, anxiety from these issues is eliminated for everyone.

More Economical 

For the employer, a hybrid setup will dramatically reduce expenses with rental space or office maintenance. This will help free up funds for other aspects of the business. For the employee, there will no longer be a need for a daily commute. The cost will also reduce, helping you control the budget.

More Access to Resources

In a hybrid setup, employers can also hire international talents and not just local ones. Employers can easily employ services from workers from any part of the world. With the wide availability of online IT management services, it is easy to keep your technology ahead of the competition.

Taking a Cue from Microsoft’s Approach in Hybrid Workforce 

Migrating any business into a hybrid workforce environment is a lot of work. The process is not overnight. Microsoft came up with an approach that we could follow and developed powerful tools that we could all use to navigate the challenges of the transition.

If you have not yet taken any steps to shift to a hybrid system, now is the perfect time to go through Microsoft’s Hybrid Work: A Guide for Business Leaders. You’ll learn more about the need to make the transition. How it can benefit your company and your employees, and how to make the shift successfully. 

Microsoft Teams Rooms is one of the many innovative tools Microsoft has developed to support hybrid workforce environments. It will connect remote workers in the office using tools that are powerful, flexible, secure, and easy to use. If you do not use the Microsoft Suite, you can always use ZOOM or similar programs.

Up Your Hybrid Workforce Game with our Help

Working with an MSP is the most efficient way to achieve the highest productivity out of your new hybrid workforce. We can provide you with all technical advice and security as you shift your business to online usage. We use state-of-the-art tools to keep you ahead of the competition. Also do all kinds of assistance in terms of hardware, software, data storage, and online support. Contact us today to learn how to flawlessly integrate your existing work setup into an efficient hybrid workforce system. 

Section 179 tax law

It’s time to use Section 179 tax law Deductions

Time is running out to use the tax deductions available to you with the Section 179 tax law. You have until December 31st if you want to use those deductions this year.

Many small business owners look for ways to maximize deductions to minimize how much tax they pay – and for a good reason. One thing that not everyone knows about that could help is the tax code Section 179. If you’re unaware of what Section 179 is, this post will help you. We’ll explain everything you need to know about tax 179 deductions and how you can take advantage of it using your MSP, and we’ll even have a short quiz at the end!

Section 179 – the basics for SMB Tax deduction

This law applies to deductions for property depreciation. It doesn’t increase how much you can deduct overall, but it does give smaller businesses the option to act more quickly. The use of assets by some businesses can last up to 39 years. Section 179 means that a company can declare the deduction of this asset in one year alone instead of spreading over a longer time. Let’s say, for example, that Urgent Care buys a new $4000 television. Based on a TV’s life of 10 years, straight depreciation would allow the business to deduct a percentage every year for ten years. With Section 179, the entire amount is deductible the first year.

How is this useful to small and newer businesses?

When you set up a new business, you have a lot more going out than you do coming in, and there are a lot of assets that need to be purchased. Section 179 tax law means that new business owners can take advantage of deducting their purchases straight away. Smaller but established businesses can also take advantage of buying new assets to help grow their company. Buying things upfront is costly, so with Section 179 tax law this outgoing is less burdensome. In addition, you don’t have to wait many years to benefit from tax deductions when you purchase assets. 

What assets qualify for Section 179 tax law?

You can claim tax deductions for assets that will last over one year (as determined by the IRS). This list includes:

  • Office furniture
  • Machinery
  • Business equipment
  • Business vehicles
  • Software
  • Computers 

Tax 179 Write-off MSP – How can they help?

An MSP can help you maximize your tax savings from Section 179 tax law. In addition, they will be able to guide you through the options for your hardware and software needs. Finally, they can help forecast your business’s future needs in terms of technology, including finance or lease services, equipment, and purchases.

So, are you eligible? Answer the questions below to see if your business qualifies for a Section 179 Tax Law deduction.

  1. Is the asset tangible? (i.e., physical property like computer software, equipment, furniture)
  2. Have you purchased the asset, or is it on finance? (not leased)
  3. Is the asset used more than 50% for your business?
  4. Have you started using the asset?

If you answered ‘yes’ to the four questions, your business might be eligible to claim the deduction. You will need to complete Form 4562 (part 1) and describe the property, how much it costs, and how much of Section 179 tax law you’re claiming. 

Finally, you cannot claim Section 179 tax law if you acquired the asset from someone related to you, including businesses, charitable organizations, and trusts with which you have a relationship.

If you have any questions about this deduction or anything else, remember that you can contact us anytime. We’re here to help!

179 Tax Deductions

Upgrade your Business with 179 Tax Deductions

If your company is upgrading computer software or hardware, now might be the right time to save lots of money for your business. Lots of small and medium-sized business owners will be familiar with some of the available tax deductions. However, as far as Bonus Depreciation and Section 179 tax deduction are concerned, many smaller business owners often believe these to be more complicated. This blog will help you understand how business technology upgrades use Tax 179 deductions.

179 Tax Deductions technology explained

Section 179 is an incentive for smaller businesses to finance, lease or purchase equipment by allowing up to $1,050,000 each year, deducted from taxable income for qualified business equipment purchases. There are limitations on types of equipment and the amounts that they deduct. The Section 179 allowances mean that small and medium-sized businesses can make significant savings.

179 Tax Deductions and limitations

The max we can deduct is $1,050,000, and we can purchase for the full deduction at $2,620,000. Therefore, if purchased equipment costs more than $2,620,000, then the Section 179 deduction decreases at a rate of dollar for dollar and will reach zero when the cost of equipment reaches $3,670,000.

Types of property that qualify for 179 Tax Deductions

Tangible property by the IRS use The Section 179 tax deductions . The equipment must last over one year for the business. Possible purchases include:
  • Office equipment
  • Computer software
  • Computer hardware
  • Qualified improvement property
  • Some listed property

Bonus depreciation – an explanation

This tax law is an incentive for small and medium-sized businesses to have a deduction on qualified purchases for their first year. For the year that the business buys and uses the equipment, they can deduct 100% of the expense and depreciation too. Businesses are allowed to take both Bonus Depreciation and Section 179 allowances. However, you must apply Section 179 first. After the Section 179 limit of $1,050,000 has been reached, the rest is taken as bonus depreciation.

Time to upgrade?

If you’re considering upgrading your business technology through the 179 tax deduction, now is a perfect time. You can use these purchases under Section 179.
  • Laptops, tablets, workstations, and smartphones
  • Printers, servers, and server upgrades
  • Network switches, network security appliances, and routers
  • Microsoft Dynamics and Microsoft Office
  • Other software off-the-shelf

Benefits of upgrading your business technology

By upgrading business technology, small and medium-sized businesses can save a lot of money while staying ahead of the competition. Upgrading technology will help your computers run faster. Work time is lost when computers take time to boot up. Smaller businesses feel this time lost much more than bigger companies. With upgrades in technology, productivity increases resulting in less downtime. If it’s been a while since you invested in new technology, your devices might be wearing out. With older computers, any new software you purchase might not run correctly or may run much slower than it should. So investing in new technology and making the most of the Section 179 deductions is a huge opportunity.

How we can help

As an MSP, we believe it’s important to let you know how your business can make the most of IT infrastructure and services to achieve outstanding business performance. The Section 179 tax deduction is an example of how your business can help its bottom line while improving its IT infrastructure. Contact us for a Business Technology Audit today to see how we can help you and your business.
Tax deduction MSPs

Tax deduction MSPs and how businesses can benefit from them.

It’s been a turbulent time for businesses over the last 18 months navigating through the COVID-19 pandemic. Many had to accelerate their remote work policies and practices. As a result, business IT infrastructures were forced to change rapidly, and Managed Service Providers (MSPs) have been in high demand. This trend is set to continue for many years to come. So, why do businesses choose to use tax deduction MSPs? Well, companies can save a lot of money by outsourcing their IT, especially through HaaS (Hardware as a Service).  Let’s look at the tax deduction benefits that come with using an MSP. 

Save money with HaaS from an MSP

Estimates suggest that businesses that successfully deploy managed services reduce their IT outgoings by up to 45%. One of the ways in which businesses can save is by choosing HaaS (Hardware as a Service). 

Reducing upfront capital expenses

The benefit of HaaS is that you reduce your upfront capital expenses. This means businesses can shift their budget allocations around and free up their cash flow. Essentially, it means that expenses come out of the operating expense budget (OpEx) instead of the capital expense budget (CapEx). As a result, managing monthly payments instead of large, upfront amounts is much more suitable for budgeting purposes. 

Businesses that use HaaS have an advantage when it comes to paying taxes. With HaaS listed as a service rather than a capital expense, it reduces the liability that tax causes. This means that businesses can get the equipment needed without running the risk of getting into debt.  

Access to newer technology

With limited finances, it’s hard for businesses to stay up-to-date with the latest technology. When using HaaS, Tax deduction MSPs have the responsibility to be sure the hardware will handle all your tasks efficiently. In the case that the hardware is no longer capable of delivering what companies need, the MSP will replace or upgrade the equipment. 

Access to maintenance 

One of the benefits of HaaS is that businesses have their IT systems maintained and looked after by experts. Often, smaller businesses don’t have the knowledge or expertise to deal with complex IT problems. Therefore, when they encounter a big issue, it tends to come with a large price tag to fix. With HaaS, the MSP maintains and manages all hardware for a fixed monthly sum.

Tax deduction MSPs – reducing costs with Section 179 

Working with an MSP not only benefits your business’ IT, but it also comes with great financial perks. When tax season rolls in, Section 179 allows businesses to gain tax benefits for purchasing tangible goods, including IT hardware and services.

Final thoughts about tax deduction MSPs

Using an MSP has so many benefits, it’s no wonder so many small and medium-sized businesses are now choosing this way of working. With HaaS, businesses can save money, have up-to-date and well-maintained equipment, and increase their tax deductions. Contact us to see how we can help your business do the same today!